Troubleshooting Windows Update Agent

A short guide for troubleshooting Windows Update Agent:

1. Download and execute//install “System Update Readiness Tool (CheckSur)” from
Check the following log for errors C:\Windows\Logs\CBS\CheckSUR.log
2. For any updates that could not be repaired by CheckSur, download the msu-package manually from Microsoft Catalog, or from Microsoft Download Center,
3. Create the folder C:\Windows\CheckSur\packages if it doesnt already exists and move the downloaded updates there.
4. Execute “System Update Readiness Tool (CheckSur)” again.
5. Install updates from Windows Update.

Remove the BDEDrive partition

MDT creates a partition named BDEDrive when it installs Windows OS. This drive is used with Bitlocker to boot the OS. If Bitlocker never will be used the BDEDrive can be removed using the following procedure:

1. Start an elevated command promt and execute the following command to copy startup files to the C-drive:
bcdboot C:\Windows /s C:
2. Set partition C:\ as active:
list disk
select disk 0
list part
select part 1
active part
3. Reboot the computer:
shutdown -r -t 0
4. Delete the BCD Drive:
list disk
select disk 0
list part
select part 2
delete part

There is a more indepth explanation at the following site:

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Event 1500, The SNMP Service encountered an error

We are seeing the following errormessage in the systemlog on servers that has the SNMP features activated:

Log Name:      System
Source:        SNMP
Date:          2012-08-16 03:05:19
Event ID:      1500
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      server.domain.tld
Description: The SNMP Service encountered an error while accessing the registry key SYSTEM\CurrentControlSet\Services\SNMP\Parameters\TrapConfiguration.

The solution (acatually a workaround) is to create the registry key mentioned above as it is missing. More information can be found in Microsoft KB Article 2002303,

Use PowerShell to Find Service Accounts

I was looking for a way to find service accounts using PowerShell and found the following post on the “Hey, Scripting Guy! Blog”:

To summarize, you can use the Get-WmiObject cmdlet to retrieve information about service accounts as in the following example:

Get-WmiObject win32_service | format-table Name, StartName